The Ministry of Labour oversees employment regulations, labour laws, and workforce-related services. It ensures compliance with labour standards, promotes harmonious employer-employee relationships, and provides essential support for both businesses and workers.

Key Services Offered by the Ministry of Labour

1. Work Permit Services:

• Issuance of new work permits for employees.
• Renewal and cancellation of existing permits.
• Assistance with temporary and part-time work permits.

2. Labour Contract Management:

• Typing, reviewing, and submitting employment contracts.
• Amendments or cancellations of labour contracts.
• Guidance on contract terms and legal obligations.

3. Labour Complaints and Dispute Resolution:

• Filing complaints against employers or employees.
• Mediation services to resolve disputes amicably.
• Guidance on legal actions and grievance procedures.

4. Establishment and Company Services:

• Registration of new companies with the Ministry of Labour.
• Renewal and modification of company labour cards and records.
• Assistance with compliance audits and labour inspections.

5. Wage Protection System (WPS):

• Registration and management of employees under the WPS.
• Resolving issues related to salary payments and non-compliance.

6. Employment Classification and Quotas:

• Support for meeting nationalisation (e.g., Emiratisation) quotas.
• Categorisation of employees under skilled or unskilled labour groups.

7. Awareness and Training Programmes:

• Educational programmes on labour rights and employer responsibilities.
• Workshops on workplace health, safety, and legal compliance.

8. E-Services and Online Portals:

• Access to digital platforms for applying, tracking, and managing labour-related services.
• Online submission of work permits, complaints, and documents.